Since March 2008, 004 have been cooperating with UPS to handle the European package shipments. UPS, United Parcel Service Inc., is the world's largest express carrier and package delivery company, and a leading provider of specialized transportation, logistics, capital and e-commerce services. Every day, UPS manages the flow of goods, funds and information across more than 200 countries and areas.
http://www.ups.de

In March 2008, 004 decided to cooperate with Bürgel Wirtschaftsinformationen GmbH & Co. KG. Bürgel provides solutions with business information, credit assessed addresses as well as collection services. Through Bürgel we are able to determine the credit status and rating of specific customers.
http://www.buergel.de

Since 2007 through cooperation with Hermes Logistik Gruppe 004 have provided several customers with an increased range of dispatch options. Hermes Logistik Gruppe is Germany's largest independent logistics service provider. In the private sector (B2C and C2C), Hermes transports (almost) everything: from letters through parcels to furniture and large electrical appliances. With 13.000 Parcel Shops, Hermes has nationwide network coverage of collection points for private parcel shipments, which can also be used as an alternative delivery address for the mail-order trade. Hermes offers the possibility for shipments in bags, a comfortable and economical advantage for several of our customers.
http://www.hermes-logistik-gruppe.de

As Germany's leading logistics company, DHL, a subsidiary of Deutsche Post, covers the entire spectrum of express, freight and logistics services. Through cooperation with DHL, we are able to offer our customers cost-effective solutions for shipping goods as well as possible return shipping – for small parcels as well as for bulky consignments.
http://www.dhl.de

With the shipment of 2 million parcels a day DPD is one of the leading international parcel and express service providers. DPD's network is the most efficient road network in Europe and extends worldwide to the most important economic areas. DPD is operating at over 800 locations, in more than 40 countries, with a workforce of 24,000 people and 18,000 vehicles. Customers can choose services from an extensive product range of national and international parcel and express services that ship to 220 countries.
http://www.dpd.com

Ever since the company was established in 1928, the name Emons Spedition stands for reliable and flexible transport and logistics services. As a medium-sized, group-independent and family-run company with over 40 branch establishments in Germany, Belarus, Bulgaria, the Czech Republic, Italy, Lithuania, Poland, Romania, Russia, Switzerland and Ukraine, Emons is a well-established enterprise in this sector. They have developed their own quality-assurance system which is pin pointedly geared to their own needs and those of their customers. Continuous quality improvement is a central corporate aim at Emons and is being systematically translated into practice.
http://www.emons.de

With 42.000 employees, T-Systems, a division of Deutsche Telekom Inc., is one of the biggest IT service providers in Europe. Our cooperation with T-Systems includes the area of server hosting. T-Systems offers high availability and performance through a direct connection to the backbone of Deutsche Telekom. T-Systems also provides our telephone network as well as customized solutions for the key telephone system of our call center.
http://www.t-systems.de

Microsoft Dynamics Navision is the ERP of choice for all of 004s e-commerce software solutions. Through internally developed customizations and interfaces with the 004 shop software, NAVISION provides all processes from order processing to logistics and accounting in one system.
http://www.microsoft.com

SCHUFA Holding Inc. is Germany's foremost provider for Risk-Management-Solutions. Through our cooperation 004 is able to provide every online shop with a real-time appraisal of creditworthiness to minimize the risk of cash loss. With access to over 59 million personal data SCHUFA offers a prevailing data base.
http://www.schufa.de

B+S Card Services have its headquarters in Frankfurt am Main and are one of the leading service providers and our preferred partner for credit card payments. Together with B+S, 004 is able to offer credit card payments for all online shop providers. Provided of course with all of the latest safety standards like "Verified by VISA" and "MasterCard Secure Code".
http://www.bs-card-service.com

Saferpay ensures secure and easy payment throughout the Internet. This bank certified payment-platform was developed especially for online business. That way Saferpay guarantees easy and secure payment transactions for shop providers and card holders. As an e-commerce service provider, the security of our customers is first priority. That's why we choose Saferpay as our partner.
http://www.saferpay.com

Our affiliate KUMKO GmbH handles all logistics and warehouse services for 004. Through full integration of all processes and IT-Systems with 004, we provide our customers an insight into stock of inventory, order handling and returns.
http://www.kumko.de

Through our trading partner Vertixx, we sell remainders, surplus goods, returns and seasonal goods. Since September 2006 we have a retail store in Aschaffenburg and since May 2007 Vertixx is also online.
http://www.vertixx.de

Our partner for all customer service inquiries for most of our online shops is SNT Deutschland Inc. SNT's field of activity includes customer management, order handling, customer complaint processing, emails, etc. With about 4.000 employees in eight locations in Germany, SNT is specialized in high-level and efficient solutions regarding customer care and customer contact.
http://www.snt-ag.de