parcelLab offers a solution to monitor the delivery process of your shipments from dispatch to delivery and allows you to send personalized notifications to your customers at any moment. This leads to a positive customer experience and increases brand loyalty. The additional touchpoints create opportunity for cross- and upselling.
We’ve fully integrated parcelLab’s messaging solution with our Global Commerce Suite and partners like “Mein schöner Garten Shop”, “BILD Shop” are already using it with great success. If you want to use this feature in your online shop, please don’t hesitate to contact your shop manager or